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Due to over whelming response from Bangladesh, we are happy to announce " Bangladesh Specific Call Center Training Programs" trainings.

Our trainings cover...
  1. Call Center Agents trainings
  2. Call Center Coach trainings
  3. Call Center Supervisor trainings
  4. Call Center Manager training

 

We have over 2 years experience in training in Bangladesh and have good culture knowledge. Please call us to know how we can help you with your call center related trainings, we assure you success

We cover all training modules inbound and outbound customer service and telesales, we prepare your agents to be ready to take calls within the given SLA and at the same time provide quality service.

These trainings are applicable if you are a...

  1. Call Center
  2. Hosted Call Center
  3. Hosted Call Center Service Provider
Click here to know our clients in Bangladesh

10 Days Course Content:
1. Introduction to Call Center
2. Customer Service over telephone and telephone etiquette
3. Telesales
4. Young Leader development Programs for Managers
5. Train the trainers for Call Center Trainers
 
 
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